Terms of Use

Effective Date: September 17, 2026

Last Updated: September 17, 2026

These Terms of Use ("Terms") are a binding legal agreement between you and Real Deal Family Holdings LLC, a Florida limited liability company doing business as Tradition Fine Cabinetry ("Company," "we," "us," or "our"), governing your access to and use of traditionfc.com and any related pages, forms, cost estimator, chat features, SMS and messaging channels, and services (collectively, the "Site").

PLEASE READ THESE TERMS CAREFULLY. SECTION 14 CONTAINS A BINDING INDIVIDUAL ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION AND YOUR RIGHT TO A JURY TRIAL. SECTION 12 LIMITS OUR LIABILITY.

By accessing the Site, checking a consent box, clicking a submit or accept button, using our chat feature, or otherwise communicating with us through the Site, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Site.

1. Eligibility

The Site is intended for users who are at least 18 years of age and located in the United States. By using the Site you represent that you are at least 18 and legally able to enter into this agreement. We do not knowingly collect information from children under 13.

2. Nature of the Site; No Professional or Contractual Commitment

The Site provides general information about kitchen remodeling, bathroom remodeling, and custom cabinetry services, and allows you to request a consultation. Nothing on the Site is:

• an offer, bid, quote, contract, or binding commitment to perform work;

• a guarantee of price, availability, scheduling, lead time, or project outcome;

• design, engineering, structural, permitting, code-compliance, or legal advice.

No contract for services exists between you and the Company unless and until a separate written agreement is signed by both parties. Consultation requests, chat conversations, estimator results, and email or text exchanges do not create a contract.

3. Cost Estimator Disclaimer

The cost estimator is an informational planning tool only. Its output is a rough, non-binding range generated from the inputs you provide and generalized assumptions. It is not a quote, proposal, appraisal, or price guarantee. Actual pricing depends on field measurements, layout changes, structural conditions, material and finish selections, labor, subcontractor pricing, permitting, market conditions, and total project scope, and may differ materially and substantially from any estimate shown. You agree not to rely on estimator output for any financial, lending, insurance, contracting, or purchasing decision, and that we have no liability arising from any such reliance.

4. Project Photographs, Portfolio, Reviews, and Testimonials

Images, project galleries, renderings, ratings, reviews, and testimonials are illustrative. They may depict prior work, work performed with different materials or budgets, work by suppliers or partners, stock or licensed imagery, or digitally enhanced representations. Materials, wood grain, stone, color, finish, hardware, and lighting vary by lot, supplier, and installation and will not match any image exactly. Testimonials reflect individual experiences and are not a promise of results.

5. Third-Party Materials, Products, and Links

Product names, brands, specifications, availability, warranties, and manufacturer information belong to their respective owners and may change without notice. Manufacturer warranties are provided solely by the manufacturer, not by us. The Site may link to or embed third-party websites, tools, messaging platforms (including WhatsApp, Telegram, and SMS), and services. We do not control and are not responsible for third-party content, availability, pricing, security, or privacy practices, and your use of them is governed by their own terms.

6. Communications Consent and Revocation

By submitting a form, initiating a chat, or contacting us, you consent to receive communications from us as described in the consent language presented at the point of submission and in our Privacy Policy. Consent is never a condition of purchasing any property, goods, or services. You may revoke consent at any time by replying STOP to a text message, using the unsubscribe link in an email, or emailing info@traditionfc.com. Message and data rates may apply. We will honor a revocation request promptly and in any event within the periods required by applicable law.

Electronic communications: you consent to receive notices, agreements, disclosures, and other communications from us electronically, and you agree that electronic delivery satisfies any legal requirement that such communication be in writing.

7. Recording and Monitoring of Communications

Chat sessions, messaging conversations, form submissions, and site interactions may be recorded, stored, transmitted to, and processed by us and by our service providers to respond to you, deliver services, maintain records, prevent abuse, improve quality, and comply with law. Some features are powered by automated or artificial-intelligence tools that may produce inaccurate output; do not rely on chat output as professional advice and do not submit sensitive personal, health, financial, or payment information through chat. By continuing to use the chat feature or messaging channels after the notice presented to you, you consent, on behalf of yourself and all parties to the communication, to such recording, storage, transmission, and processing. If you do not consent, do not use the chat feature; contact us by telephone or postal mail instead.

8. Acceptable Use

You agree not to: use the Site unlawfully or for any unlawful purpose; submit false, misleading, or third-party contact information without authorization; harvest, scrape, mine, or use automated means to access or copy the Site or its data; probe, scan, circumvent, or test the security of the Site; introduce malware or interfere with the Site's operation; reverse engineer or attempt to derive source code; use the Site or our contact channels to send unsolicited commercial messages; impersonate any person; infringe any intellectual property or privacy right; or use the Site to develop a competing product or to train machine-learning models.

9. User Submissions

Any content you submit — project descriptions, photographs, measurements, reviews, chat messages, or other material ("Submissions") — is submitted on a non-confidential basis. You grant us a worldwide, royalty-free, perpetual, irrevocable, sublicensable, transferable license to use, reproduce, adapt, publish, and display Submissions in connection with our business, including in marketing, subject to our Privacy Policy. You represent that you own or control all rights in your Submissions and that they do not violate any law or third-party right. We may remove any Submission at our discretion. We do not accept unsolicited ideas or proposals, and any you send is deemed non-confidential and unrestricted.

10. Intellectual Property

The Site and all text, layout, design, graphics, photographs, renderings, video, logos, trade dress, and the marks "Tradition Fine Cabinetry" and "Real Deal Family Holdings" are owned by us or our licensors and protected by United States and international intellectual property law. Except for viewing the Site for your personal, non-commercial evaluation of our services, no license is granted. You may not copy, reproduce, republish, frame, mirror, or use any portion of the Site without our prior written permission.

11. DISCLAIMER OF WARRANTIES

THE SITE AND ALL CONTENT, TOOLS, ESTIMATES, AND FEATURES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, ACCURATE, COMPLETE, CURRENT, OR ERROR-FREE, OR THAT ANY ESTIMATE, DESCRIPTION, PRICE, OR SPECIFICATION IS ACCURATE. THIS SECTION DOES NOT LIMIT ANY WARRANTY CONTAINED IN A SIGNED WRITTEN CONSTRUCTION AGREEMENT BETWEEN US.

12. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, OR SERVICE PROVIDERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST SAVINGS, LOST BUSINESS OPPORTUNITY, LOSS OF DATA, LOSS OF GOODWILL, OR COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SITE, ITS CONTENT, THE COST ESTIMATOR, THE CHAT FEATURE, ANY COMMUNICATIONS, OR THESE TERMS, UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100.00). THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE, AND ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN US. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU; IN THAT CASE OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its members, managers, officers, employees, contractors, and agents from and against all claims, demands, damages, losses, liabilities, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Site; (b) your Submissions; (c) your breach of these Terms or any law; (d) your provision of a telephone number, email address, or other information belonging to another person without that person's authorization; or (e) your infringement of any third-party right.

14. BINDING INDIVIDUAL ARBITRATION AND CLASS ACTION WAIVER

Please read this Section carefully. It affects your rights and requires most disputes to be resolved by binding individual arbitration instead of in court, and waives your right to a jury trial and to participate in a class action.

(a) Informal resolution first. Before starting arbitration or any proceeding, you agree to send a written Notice of Dispute to Real Deal Family Holdings LLC, 914 SW Hamberland Ave, Port Saint Lucie, FL 34953, and to info@traditionfc.com, describing the dispute, the relief sought, and your contact information. We will do the same for any dispute we have with you. The parties will attempt in good faith to resolve the dispute for 60 days after the Notice is received. This informal-resolution process is a condition precedent to commencing arbitration, and any applicable limitations period is tolled during it.

(b) Agreement to arbitrate. Except as stated in subsection (e), any dispute, claim, or controversy arising out of or relating to the Site, any communications between us (including telephone, SMS, WhatsApp, email, or chat communications), your personal information, any tracking or recording technology, these Terms, or the relationship between us — whether based in contract, tort, statute, fraud, misrepresentation, privacy, consumer-protection, or any other legal theory, and whether arising before, during, or after the termination of these Terms — will be resolved exclusively by final and binding individual arbitration, and not in a court of law.

(c) Rules, forum, and costs. The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules in effect when the demand is filed, as modified by these Terms. The rules are available at adr.org. The arbitration will be conducted by a single neutral arbitrator. The seat and venue of arbitration will be Palm Beach County, Florida, provided that if you are an individual consumer, you may elect to have the arbitration conducted by telephone, videoconference, or on documents only, or in the county of your residence. The Federal Arbitration Act (9 U.S.C. §1 et seq.) governs the interpretation and enforcement of this Section. Each party bears its own attorneys' fees and costs unless applicable law or the AAA rules provide otherwise; AAA administrative fees and arbitrator compensation are allocated under the AAA Consumer Arbitration Rules, and we will pay the portion those rules require us to pay. The arbitrator may award any individual relief a court could award, including statutory damages and attorneys' fees where a statute provides for them, but may not award relief to or on behalf of anyone who is not a party.

(d) CLASS ACTION AND JURY WAIVER. YOU AND WE EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION, OR TO ACT AS A CLASS REPRESENTATIVE OR CLASS MEMBER. Claims must be brought in an individual capacity only. The arbitrator may not consolidate or join the claims of more than one person and may not preside over any form of class or representative proceeding. If this subsection (d) is found unenforceable as to a particular claim or request for relief, that claim or request must be severed and brought in a court of competent jurisdiction in Palm Beach County, Florida, and the remainder of this Section 14 remains in force.

(e) Exceptions. Either party may bring an individual action in small claims court in Palm Beach County, Florida, or, if you are the claimant, in the small claims court of your county of residence, for a claim within that court's jurisdiction. Either party may also seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property or to stop unauthorized access to or misuse of the Site. Nothing in these Terms prevents you from filing a complaint with a government agency.

(f) Delegation. The arbitrator has exclusive authority to resolve all issues of arbitrability, including the formation, existence, scope, interpretation, validity, and enforceability of this Section 14, except that a court of competent jurisdiction has exclusive authority to decide any challenge to the enforceability of subsection (d).

(g) 30-day right to opt out. You may reject this Section 14 by sending written notice within 30 days of the date you first accepted these Terms to Real Deal Family Holdings LLC, 914 SW Hamberland Ave, Port Saint Lucie, FL 34953, Attn: Arbitration Opt-Out, and to info@traditionfc.com, stating your name, the email address or phone number you used on the Site, and that you opt out of arbitration. Opting out does not affect any other provision of these Terms, and we will not retaliate or refuse service because you opted out. If you do not opt out within 30 days, you are bound by this Section 14.

(h) Survival. This Section 14 survives termination of these Terms and your use of the Site.

15. Governing Law and Venue

These Terms and any dispute not subject to arbitration are governed by the laws of the State of Florida, excluding its conflict-of-laws rules and excluding the U.N. Convention on Contracts for the International Sale of Goods. For any claim not subject to arbitration or brought in court under Section 14, you and we consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Palm Beach County, Florida, and waive any objection to that forum, including on grounds of inconvenience.

16. Limitations Period

To the fullest extent permitted by law, any claim arising out of or relating to the Site or these Terms must be filed within one (1) year after the claim arose, or it is permanently barred.

17. Changes to the Site and to These Terms

We may modify, suspend, or discontinue any part of the Site at any time without notice. We may revise these Terms at any time by posting the revised version with an updated "Last Updated" date; material changes will be identified. Your continued use of the Site after the revised Terms are posted constitutes acceptance. Changes to Section 14 do not apply retroactively to a dispute for which a Notice of Dispute was already delivered.

18. Termination

We may deny access to the Site, remove content, or terminate your use at any time, for any reason, without notice or liability. Sections 9 through 20 survive termination.

19. Miscellaneous

Severability. If any provision is held unenforceable, it will be limited or severed to the minimum extent necessary and the remaining provisions remain in full force. No waiver. Our failure to enforce any provision is not a waiver. Assignment. You may not assign these Terms; we may assign them freely, including in connection with a merger or sale of assets. No third-party beneficiaries, except our indemnified parties under Section 13. Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control, including supply-chain disruption, labor shortage, weather, hurricane, or government action. Entire agreement. These Terms and the Privacy Policy are the entire agreement regarding the Site and supersede all prior understandings about the Site. Headings are for convenience only.

20. Contact

Real Deal Family Holdings LLC d/b/a Tradition Fine Cabinetry

914 SW Hamberland Ave, Port Saint Lucie, FL 34953

Email: info@traditionfc.com

Phone: (561) 320-3474